Gift Shop, Homeware & Home Fragrance Free Postage on all orders over £30
TERMS AND CONDITIONS
The term Something a Bit Special or 'us' ‘our’ or 'we' refers to the owner of the website whose office is Something a Bit Special, 22 Runnymede Road, Canvey Island, Essex. Ss80ef The term 'you' refers to the customer or viewer of our website.
www.somethingabitspecial.com is a site operated by Something a bit special (we, our, us) and is powered by Godaddy.
PROMOTIONAL DISCOUNT CODES
Codes are valid for the dates advertised and cannot be added retrospectively to orders that were placed outside of the promotional dates. Sale items are included if advertised. Only one code can be redeemed on an order.
All our prices are in Pounds Sterling and are inclusive of VAT at 20%.
All prices are as accurate as possible, every effort has been taken to ensure no mistakes have been made, if however we find any inaccuracies on the site we reserve the right to amend these errors to the correct prices without prior warning or notice. Our sale items & special offers are only valid for a specified time. Something a Bit Special reserve the right to alter these prices &/or withdraw such offers at any time without prior notice.
To place an order simply select the product you would like to purchase by clicking on Add to Shopping cart, once you have finished browsing the site you can then proceed to our secure checkout area. If you have registered your details with us previously you will be asked to log-in, if not you can create an account or if you’d prefer you can use our fast checkout paypal facility enabling you to make a purchase without having to register with us.
All online orders are confirmed by email. We will contact you by e-mail or telephone regarding any delivery delays or security issues.
Please note our initial email confirmation simply acknowledges your order, it does not confirm it or make it legally binding. The order between Something a Bit Special & you, the customer, is only accepted when the payment has been processed, stock allocated & the order has been dispatched. We do reserve the right to decline your order, if that’s the case we will contact you if we require further information or we are unable to fulfil your order.
Cancellation of Orders & Returned Goods
If you are not totally satisfied with your purchase please notify us within 14 days of receiving the item, at firstname.lastname@example.org You will then have 14 days to return all goods to us for a refund.
It is your responsibility to return purchases in pristine condition in its original box and packaging. For full details of how to return an order please contact us at email@example.com
You will be wholly responsible for the cost of return delivery and safe return of the goods.
If you no longer want your order and it has been personalised (whether it has left us or not) we will not be able to offer a refund.
For cancellations of orders, amendments to orders or changes or corrections to personalisation please notify us within 2 hours of placing the order at firstname.lastname@example.org stating your Name, Address, Order number and how we can help you with the order.
Beyond this point we may not be able to make changes or cancel the order if the order has been passed to our team to personalise and/or despatch your item(s).
Refunds will only be made once we have received and checked all returns.
Please note, refunds can typically take up to seven business days to complete and appear in our customers statement.
We have worked hard to ensure we have the appropriate stock levels to meet demand however, sometimes an item does prove more popular than we anticipated. As a result some items on our site may be out of stock from time to time.
We really hope you have enjoyed shopping with us, if you are at all unhappy with any of our services and/or policies please contact us at email@example.com
All complaints are taken incredibly seriously, we will reply to all messages within 48 hours of their receipt.
The information contained in this website is for general information purposes only. The information is provided by Something a Bit Special and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Something a Bit Special. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Something a Bit Special takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
We will defend the intellectual property rights in connection with our goods and our website, including copyright in the content whether provided by us or by any other content provider (including copyright in: text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).
Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the content, in whole or in part.
You may not use our name or logos or trademarks or any other content on any website of yours or that of any other person.
Subject to the other terms of this agreement, you may download or copy content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of content.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Something a Bit Special's prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
Page Last updated – 5th November 2020